Topic of the Day: COACHING TIPS – FOR A HIGH PERFORMING TEAM
Rajnikant is a business manager in an organisation. He has a team of 5 team members reporting to him. He is noticing a great variation in the performance of the team ranging from 75% to 125% in the KPI achievement. As a group, the performance of a few is proving to be a log for a great team performance. He begins to notice that if all the team members begin to perform at the level of the highest performer, the team performance will be at a new level. He has been putting in his energies to improve the team performance. He has taken quite a few steps to bring in uniformity in communication for greater performance. Be it at team meetings or in one to one meeting, the communication is more or less uniform in terms of expectations. Team members are giving assurances. Yet he observes that it is only one or two team members who are following on with their assurances. For some strange reasons, others are dithering. When asked, a lot of excuses follow. The team is simply way behind as a high performing team.
You have been appointed as a NLP coach.
What could be your approach?
After having an understanding of the business and team performance state, you could do the following in the first stage.
Challenge: Align the individual thought process into a team thought process
We will call it the DREAM TEAM OUTCOMES
- Step 1: Take the team through a visualization exercise. Help them imagine the what they would like to see, hear and feel at the end of the end of the month
- Step 2: Discuss in open how each are visualizing the outcomes
- Step 3: Consolidate a common dream and take them through a visualization exercise incorporating the common theme
- Enrich their experience by understanding the possible ecological impact
- Future Pace their experience
What happens when you coach them using Visualization exercise?
- Greater sense of awareness in terms of individual and team outcomes – There is a heightened awareness of understanding the individual and group outcomes from individual an ecological perspective. They will further commit to ensure outcomes planned out
- Greater sense of possibility – A greater idea of how he is sensing the unfolding of event, will encourage him to perform
For a team to transit from a pseudo team to a high performing team, the outlook of team members need a transformation. They need to believe that it is the team that matters. If the team grows, everyone grows. If the team performs, everyone benefits. If the If the team moves as a pack, unachievables will become achievables. The roles of a team manager becomes purposeful. He should be a visionary, he should be able to visualize scenarios, he should believe in people and he should be the person the team dreams to look to.