SKILLFUL COMMUNICATION – A NLP SERIES – 1

BUSINESS CASE

We come across statements from team members, colleagues or friends or we make statement like “This is important”, “They don’t like me”, “they are thinking about it”, “he is a better manager”, “This is not good enough”, “I can’t tell them”, “I have to go now”, “I have a lot of fear”, “You don’t like me”, “He is always late, he doesn’t care”, “She scare me”, “When are you going to act responsibly?”. However, have we ever wondered what happens when we hear these statements and how we are responding to these statements. We could also be making these statements. It becomes imperative to understand how these statements have originated. If we watch these statements in depth, and in general, these statements have come about by deleting, generalizing and distorting the deep structure of our experience and bringing them into spoken surface structure. The question is how do we reconnect with the experiences.

The meta model is a set of language patterns and questions that reconnect the deletions, generalizations and the distortions with the experiences that generated them and help in generating an insight into the deep structure behind it

LEARNING OBJECTIVE

Learning Objective – By end of the program, the participants will be able to

• Learn the art of recovering important information that has been left out in the surface structure
• Helps in clarifying meaning of the statements spoken
• Challenges the limits and generalizations of the thought process
• Increasing choices of clients by showing limits of thoughts and action and thereby expanding map of the world

Learning Outcomes

• The learner will have a high level of awareness from which his team member is communicating
• The learner will negotiating better and will displaying high-quality interaction

CURRICULUM

• The Key tool for Learning : Metal Model